Post by account_disabled on Feb 24, 2024 1:41:43 GMT -5
It soon became the worlds leading software development platform. Today there are more than million developers using Github worldwide. Organizations across industries even Zendesk have benefitted from Githubs software repositories communities and workflows. As demand for support skyrockets Github originally used a homegrown solution called Halp to handle requests from customers and employees within the organization. But when the business grows The cost of resources to maintain these systems increases. Githubs goal is to find a support system that is selfmanaged measurable and applicable to support platforms.
This is so that Github engineers can focus on their core Github work. The documentation team is also part of the support team. We also have a corporate team and a Dotcom team. The corporate team has been using Zendesk Support since and the developer team uses Halp as India Car Owner Phone Number List an internal tool said Barbara Kozlowski Senior Director of Global Support. While Githubs support teams often work completely remotely Github sees Zendesk as an opportunity to help with communication not only with customers but also with customers.
But within the organization itself it can be done. Both the ticketing system is smooth and allows for efficient collaboration. Github has changed the system to not only use Zendesk to receive complaints from customers outside the organization. But it applies to matters within the organization as well. Whether its the IT department HR Security team or even the legal team. Theyre all shifting their work to Zendesk Support. for developers Github uses the Zendesk API to integrate collaboration across organizations. It is a rather complicated technical work like Githubs clients.
This is so that Github engineers can focus on their core Github work. The documentation team is also part of the support team. We also have a corporate team and a Dotcom team. The corporate team has been using Zendesk Support since and the developer team uses Halp as India Car Owner Phone Number List an internal tool said Barbara Kozlowski Senior Director of Global Support. While Githubs support teams often work completely remotely Github sees Zendesk as an opportunity to help with communication not only with customers but also with customers.
But within the organization itself it can be done. Both the ticketing system is smooth and allows for efficient collaboration. Github has changed the system to not only use Zendesk to receive complaints from customers outside the organization. But it applies to matters within the organization as well. Whether its the IT department HR Security team or even the legal team. Theyre all shifting their work to Zendesk Support. for developers Github uses the Zendesk API to integrate collaboration across organizations. It is a rather complicated technical work like Githubs clients.